Refund Policy

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Requesting a refund

Refund requests can be sent to our support address or Telegram with your order number and a short description of the issue.

Review process

Each request is reviewed individually. We may ask for additional details to verify the order and the issue reported.

Digital products

Because products are delivered digitally, eligibility can depend on whether the product has been accessed or activated.

Processing

Approved refunds are returned using the original payment method. Processing times depend on the payment provider.